FAQ

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RECLUB

  • Reclub is a free-to-use mobile app that is powering the global pickleball community. We help organizers run clubs easier than ever and help pickleball players find clubs and activities in your community. Reclub keeps communities together with fun features like player-to-player rankings and community leaderboards to keep everyone engaged. We’re a public-benefit company (PBC) that is changing the game.

  • Public Benefit Corporations (PBC) are for-profit entities that are legally obligated and commited to consider societal impact in their decision making.

  • Reclub is available for download in the Apple App Store & Android Play Store

  • Reclub is global. We have active communities in 18 countries and counting.

  • Reclub is free to use. We offer a Reclub Supporter option for those who want to help Reclub’s mission of making sports tech available to all. A Reclub supporter will receive additional benefits along with an ad-free experience.

  • Tap the banner in the home screen to find out more and become a Reclub Supporter by subscribing through the App Store or Play Store.

  • Reclub is a mobile-only platform, but a web-based version is in the roadmap for 2024.

  • Reclub supports 59 different sports. If there is a sport not listed, send us a request to review and consider.

DUPR

  • Reclub has integrated with DUPR, pickleball's most accurate global rating system. Through an An application programming interface (API) with DUPR, Reclub hosts can bulk submit matches to DUPR in seconds, and players can connect their profile to have matches in Reclub reflect to their DUPR rating.

  • In your profile, under sports, scroll to pickleball and tap the word “connect” under the DUPR logo. Follow the prompts to either create your DUPR account and sync, or to sync your account via your DUPR ID.

  • If you’re a club organizer interested in submitting matches to DUPR, send a message to the “Club Support” channel in your inbox. Reclub team will respond and arrange a meeting to qualify and grant access.

  • Once given access to submit matches, on the matches tab of a meet or the menu button of a competition, tap “DUPR Manager” and follow the prompts to submit.

  • Only matches where all of the player’s profiles are connected to DUPR can be submitted to DUPR. If they are a reserve or do not have DUPR connected, these matches are ineligible to be submitted.

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CLUBS

  • On the home screen, tap the blue “+” icon in the bottom right, choose “create” club and follow the prompts.

  • 1) Once a club is created, the last screen before the success screen will be a copiable message with a unique club code.

    2) In the members screen of a club, tap “Invite friends” to invite players already in the app to join.

  • Reclub is currently mobile only, therefor players need to download the app. If they do not have the app, hosts of an activity can create a “reserve” to save a slot until they create a profile.

  • In the meet, on the details tab, tap the blue button “Get more players” to promote the activity to your club members. If the meet is within 36hrs, there will be an option to send a notification to all players within your community. The promote feature is only available once (for club members or community) per meet.

  • On the activities tab of a club, tap the blue “+” icon and select create one-off or recurring meet. If the activity is at the same date/ time/ location weekly, recurring meets allow for the activity to be created automatically and automatically notify club members.

  • In a recurring or one-off meet, after the players have RSVP’d, tap the matches tab and tap “generate matches.” Hosts can choose their preferred format, # of courts and the system will automatically create matches based on your specifications.

  • On the activities tab of a club, tap the blue “+” icon and select create competition. Hosts can choose their preferred format, enter team names and the system will automatically create matches based on your specifications. Once the competition is published, they system will automatically notify club members and players can join the competition and their team directly.

  • Players can be given permission to score matches if they are a ref or a coach. A ref allows you to score matches. A coach allows you to create and score matches. You can make a player a ref/ coach by tapping their profile in the participants tab and selecting the appropriate label.

ACTIVITIES

  • On the top of the home screen, tap “find meets” or “find competitions” to a chronological view of activities in your area. This screen will have basic information (format, time, date, location, full)

  • On the “find meets” page, you can filter by proximity and if the activity is full or not. We will expand on additional filters in the future.

  • Once you’ve found an activity you like, tap the activity, then tap “Request to join”.

  • If a meet is full, you can request to join and if approved, you will be automatically added to the waitlist. The waitlist is first-come-first serve. If a player drops, than the system will automatically add the top of the wait list to confirmed.

  • Reclub does not support payments yet, but it is in the roadmap to be built in the future.

  • On the details tab, under the time, tap the blue text “add to calendar”. It will add to your phones factory default calendar. There isn’t an option to pick which calendar to sync to yet, but it’s the roadmap to be built in the future.

  • On the details tab of a meet or competition, tap the share icon in the top right, and copy the link to share with friends. If they don’t have the app, you can add a reserve/ +1. On the participants tab of a meet, tap the grey “+” and select add a reserve.

  • If a host grants a player ref or coach access, the player will be able to enter scores of matches.

SOCIAL FEATURES

  • After and activity, give Kudos to players based on the skills they performed. Always positive, Kudos encourage players to keep up the good work! Kudos are factored into Street Cred leaderboards, so be sure to give Kudos early and often!

  • After an activity, you will receive a notification the meet has ended, suggesting to give Kudos. Alternatively, theres a banner on the home screen suggesting to give Kudos.

  • Street cred is Reclub's fun leaderboard, built by the opinions of your sport community toward everyone's skills. After each meet, players can give Kudos to others, which will be used to calculate their overall street cred (crd) using an algorithm that prevents abuse. Leaderboard and summaries are updated daily at 10am.

  • Street Cred is calculated by the number of Kudos received x the number of unique players that give Kudos for that skill. The more unique users that give Kudos, the higher the ranking on Street Cred.

  • 1) On your profile, scroll down to “community centers”, tap “add” and search for the community”

    2) On the home screen, tap the search icon on the bottom tab bar, type the community, tap the community and tap “set active”

  • On the bottom tab bar, tap “Stats”, below Match History is Chart Toppers, Teammates and Opponents.